Shipping Policy
Shipping Policy
Last updated: May 2026
We want your Qtrends bed frame to arrive safely and on time. Here's everything you need to know about how we handle shipping.
Order Processing
Orders are processed within 1–3 business days of payment confirmation. You will receive a confirmation email once your order has been placed, and a shipping notification with tracking details once it has dispatched.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Timeframes
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 5–8 business days |
| Expedited Shipping | 2–4 business days |
Delivery timeframes are estimates and may vary due to carrier delays, weather conditions, or high-volume periods.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
Tracking Your Order
Once your order ships, you'll receive an email with your tracking number. You can use this to monitor your delivery through the carrier's website.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 5 business days of the expected delivery date at support@qtrends.com with your order number and photos (if applicable). We will work with the carrier to resolve the issue promptly.
Contact Us
Have a shipping question? Reach out to us at support@qtrends.com and we'll be happy to help.